CartonCloud experienced a minor incident on November 29, 2021 affecting Web Application Portal / APIs (Asia Pacific), lasting 3h 24m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)
Update timeline
- investigating Nov 29, 2021, 01:18 AM UTC
We are are aware of an issue that is causing a delay in processing some orders and consignments via Zapier. We are currently investigating this issue.
- monitoring Nov 29, 2021, 01:58 AM UTC
We have identified the issue and have re-run all delayed tasks. We are actively monitoring for any other issues.
- resolved Nov 29, 2021, 04:43 AM UTC
This incident has been resolved.