CartonCloud incident

Third Party Outage

Critical Resolved View vendor source →

CartonCloud experienced a critical incident on December 31, 2021 affecting (archived) Help, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Dec 31, 2021, 05:12 AM UTC
Resolved
Jan 01, 2022, 10:23 AM UTC
Duration
1d 5h
Detected by Pingoru
Dec 31, 2021, 05:12 AM UTC

Affected components

(archived) Help

Update timeline

  1. identified Dec 31, 2021, 05:12 AM UTC

    We are currently experiencing an outage with a third party platform. The Knowledge Base and Support Portal are temporarily unavailable.

  2. resolved Jan 01, 2022, 10:23 AM UTC

    This incident has been resolved.