CartonCloud experienced a minor incident on August 22, 2022 affecting Web Application Portal / APIs (Asia Pacific) and (archived) FTP and 1 more component, lasting 5h 6m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)(archived) FTP(archived) Outgoing Email(archived) Incoming EmailMobile Applications(archived) HelpSearch
Update timeline
- monitoring Aug 22, 2022, 08:04 AM UTC
We will be undergoing database maintenance tonight, Monday 22nd August between 11-11.10pm AEDT. During this time the system will be unavailable and all incoming data will be delayed.
- resolved Aug 22, 2022, 01:10 PM UTC
This incident has been resolved.