CartonCloud experienced a minor incident on September 21, 2023 affecting Web Application Portal / APIs (Asia Pacific), lasting 1h 55m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)
Update timeline
- investigating Sep 21, 2023, 09:40 PM UTC
We are aware of current web app performance issues and are investigating. We will provide further updates as we know more.
- investigating Sep 21, 2023, 09:41 PM UTC
We are aware of current web app performance issues and are investigating. We will provide further updates as we know more.
- monitoring Sep 21, 2023, 10:14 PM UTC
A fix has been implemented and we are currently monitoring the performance.
- resolved Sep 21, 2023, 11:36 PM UTC
This incident has been resolved.
- postmortem Sep 22, 2023, 12:03 AM UTC
[https://cartoncloud.slack.com/archives/C05TEMP98PM](https://cartoncloud.slack.com/archives/C05TEMP98PM)