CartonCloud incident

Documents not Exporting in the Web application

Minor Resolved View vendor source →

CartonCloud experienced a minor incident on April 3, 2024 affecting Web Application Portal / APIs (Asia Pacific), lasting 22m. The incident has been resolved; the full update timeline is below.

Started
Apr 03, 2024, 12:02 AM UTC
Resolved
Apr 03, 2024, 12:25 AM UTC
Duration
22m
Detected by Pingoru
Apr 03, 2024, 12:02 AM UTC

Affected components

Web Application Portal / APIs (Asia Pacific)

Update timeline

  1. identified Apr 03, 2024, 12:02 AM UTC

    We've identified an issue related to Exporting Documents in the web application. We are working on a fix and will provide any updates here.

  2. monitoring Apr 03, 2024, 12:10 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 03, 2024, 12:25 AM UTC

    This incident has been resolved.