CartonCloud experienced a minor incident on August 15, 2024 affecting Web Application Portal / APIs (Asia Pacific), lasting 2h 9m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)
Update timeline
- identified Aug 15, 2024, 01:31 AM UTC
We've identified an issue with the Add Products screen appearing blank. We are working on a fix for this issue. For now, Users can scroll down the screen and navigate to Add products and use this functionality. We will update this banner with further information on the fix.
- monitoring Aug 15, 2024, 02:05 AM UTC
A fix has been implemented for the Add Products screen page issue. The screen is back to normal and we are monitoring the results.
- resolved Aug 15, 2024, 03:41 AM UTC
This incident has been resolved.