CartonCloud experienced a minor incident on November 11, 2024 affecting Web Application Portal / APIs (Asia Pacific), lasting 38m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)
Update timeline
- investigating Nov 11, 2024, 02:41 AM UTC
We are aware of a 502 Error which is stopping users from accessing the CartonCloud website. Users can still access the CartonCloud Application by visiting the URL app.cartoncloud.com
- investigating Nov 11, 2024, 02:42 AM UTC
We are aware of a 502 Error which is stopping users from accessing the CartonCloud website. Users can still access the CartonCloud Application by visiting the URL app.cartoncloud.com
- monitoring Nov 11, 2024, 03:19 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Nov 11, 2024, 03:20 AM UTC
This incident has been resolved.