CartonCloud experienced a minor incident on November 14, 2024 affecting Web Application Portal / APIs (Asia Pacific) and Mobile Applications, lasting 2h 20m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)Mobile Applications
Update timeline
- investigating Nov 14, 2024, 07:07 AM UTC
We are aware of issues with the speed and performance of the web and mobile applications. Users may experience slow load times. We are investigating and will provide further updates through this banner.
- monitoring Nov 14, 2024, 07:19 AM UTC
A fix has been implemented for the issues with the speed and performance of the web and mobile applications. We are monitoring the results.
- resolved Nov 14, 2024, 09:28 AM UTC
This incident has been resolved.