CartonCloud experienced a major incident on March 15, 2025 affecting Web Application Portal / APIs (Asia Pacific) and Zapier, lasting 2h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Web Application Portal / APIs (Asia Pacific)Zapier
Update timeline
- investigating Mar 15, 2025, 10:22 PM UTC
We are aware of an issue with connections between Zapier and CartonCloud. We are investigating the issue and will provide further updates through this banner.
- identified Mar 15, 2025, 11:00 PM UTC
We have identified the issue and are working toward a fix.
- monitoring Mar 16, 2025, 12:04 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Mar 16, 2025, 12:37 AM UTC
This incident has been resolved.