CartonCloud experienced a critical incident on April 2, 2025 affecting Shopify, lasting 2h 7m. The incident has been resolved; the full update timeline is below.
Affected components
Shopify
Update timeline
- monitoring Apr 02, 2025, 03:11 AM UTC
Shopify is currently experiencing an unplanned outage, we are monitoring and will provide updates as they come to hand
- monitoring Apr 02, 2025, 05:11 AM UTC
Shopify components are now fully operational
- resolved Apr 02, 2025, 05:19 AM UTC
This incident has been resolved.