Carolina Digital Phone incident

Mobile Application Issues for iPhone and Android

Major Resolved View vendor source →

Carolina Digital Phone experienced a major incident on May 9, 2023 affecting Smartphone Mobile Application, lasting 1h 40m. The incident has been resolved; the full update timeline is below.

Started
May 09, 2023, 08:25 PM UTC
Resolved
May 09, 2023, 10:05 PM UTC
Duration
1h 40m
Detected by Pingoru
May 09, 2023, 08:25 PM UTC

Affected components

Smartphone Mobile Application

Update timeline

  1. identified May 09, 2023, 08:25 PM UTC

    We are experiencing trouble issues with our mobile application for both the iPhone and Android. Tier 3 engineers are investigating this issue and hope the issue is resolved quickly.

  2. resolved May 09, 2023, 10:05 PM UTC

    The mobile app has been completely restored. If you have an issue please send a support request to [email protected]