CareConnect incident

General issues with communication to ehealth

CareConnect is currently experiencing a minor incident affecting eHealth General Issues (eHealth General Issues), which began 3h ago. The vendor's full update timeline is below.

Started
Oct 20, 2026, 11:22 AM UTC
Resolved
Ongoing
Duration
● 3h 16m
Detected by Pingoru
Oct 20, 2026, 11:22 AM UTC

Affected components

eHealth General Issues (eHealth General Issues)

Update timeline

  1. identified Oct 20, 2026, 11:22 AM UTC

    There are currently general problems at eHealth, caused by a recent update to their systems. As a result, CareConnect may be unable to retrieve insurability or GMD information, tariffication, Chapter IV, medication prescriptions, multi-eMedicatt certificates, or vaccine registrations, or...