Carbonite incident

Core Communications experienced an issue

Minor Resolved View vendor source →
Started
Feb 16, 2026, 02:10 PM UTC
Resolved
Feb 16, 2026, 03:29 PM UTC
Duration
1h 19m
Detected by Pingoru
Feb 16, 2026, 02:10 PM UTC

Affected components

Core CommunicationsCore CommunicationsCore Communications

Update timeline

  1. investigating Feb 16, 2026, 02:10 PM UTC

    OpenText is currently experiencing an issue to generate new Exstream licenses. Teams are currently assembled and working to resolve the issue. We appreciate your patience. - Core Communications US - Core Communications Canada - Core Communications Australia Tracking Number: IM3871223

  2. identified Feb 16, 2026, 03:15 PM UTC

    OpenText is currently experiencing an issue generating new Exstream licenses. The domain has been validated, and teams are working to resolve the issue. We appreciate your patience. - Core Communications US - Core Communications Canada - Core Communications Australia Tracking Number: IM3871223

  3. resolved Feb 16, 2026, 03:29 PM UTC

    OpenText experienced an issue generating new Exstream licenses. The issue is now resolved. We appreciate your patience. Tracking Number: IM3871223

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