Carbonite incident
Zix Encryption Services - ZixPortal Administrator Console was unavailable
Affected components
Update timeline
- investigating Mar 05, 2026, 02:59 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- investigating Mar 05, 2026, 04:17 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- investigating Mar 05, 2026, 05:16 PM UTC
Zix Encryption Services - ZixPortal is currently experiencing an issue with the Administrator Console. Administrators are unable to configure their portal. Teams are currently assembled and working to resolve the issue. We appreciate your patience. Tracking Number: IM3881913
- resolved Mar 05, 2026, 05:54 PM UTC
Zix Encryption Services - ZixPortal experienced an issue with the Administrator Console. Administrators were unable to configure their portal. The issue is now resolved. We appreciate your patience. Tracking Number: IM3881913
Looking to track Carbonite downtime and outages?
Pingoru polls Carbonite's status page every 5 minutes and alerts you the moment it reports an issue — before your customers do.
- Real-time alerts when Carbonite reports an incident
- Email, Slack, Discord, Microsoft Teams, and webhook notifications
- Track Carbonite alongside 5,000+ providers in one dashboard
- Component-level filtering
- Notification groups + maintenance calendar
5 free monitors · No credit card required