Carbon Black Outage History
Carbon Black is up right nowPingoru has recorded 66 incidents for Carbon Black: 66 in the last 12 months and 36 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 1 | 23 of 720 (3%) |
| May 2026 | 7 | 204 of 744 (27%) |
| June 2026 | 11 | 538 of 720 (75%) |
| July 2026 | 11 | 519 of 744 (70%) |
| August 2026 | 7 | 176 of 744 (24%) |
| September 2026 | 14 | 644 of 720 (90%) |
| October 2026 | 15 | 309 of 593 (52%) |
Incidents, newest first
Major June 17, 2026 Intermittent Cloud Portal issues in EU region 1d 11h
Started Jun 17, 2026, 06:40 AM UTC· resolved Jun 18, 2026, 06:06 PM UTC
- resolved Jun 18, 2026, 06:06 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 16, 2026 Email Security Cloud - US West region - small fraction customers may be experiencing email delays. 1d 5h
Started Jun 16, 2026, 09:08 AM UTC· resolved Jun 17, 2026, 02:59 PM UTC
- resolved Jun 17, 2026, 02:59 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 10, 2026 Temporary Performance Issues Affecting Rally Login 3h 53m
Started Jun 10, 2026, 12:47 PM UTC· resolved Jun 10, 2026, 04:40 PM UTC
- resolved Jun 10, 2026, 04:40 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 10, 2026 Carbon Black - Delayed events and alert processing in the EU region 5d 5h
Started Jun 10, 2026, 11:41 AM UTC· resolved Jun 15, 2026, 04:56 PM UTC
- investigating Jun 10, 2026, 01:22 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major June 3, 2026 Issues with Alarms Affecting all Application Nodes 1d 13h
Started Jun 03, 2026, 05:00 PM UTC· resolved Jun 05, 2026, 06:18 AM UTC
- investigating Jun 03, 2026, 05:00 PM UTC
Broadcom Engineering is investigating issues with alarms, including but not limited to: - Errors in the UI when loading certain data in the Alarm Summary, Alarm Console, or Alarm Detail pages - Network Path, Web Path, and Monitoring Point information not populating properly in alarms We are investigating the issue and will post updates here.
- investigating Jun 03, 2026, 07:51 PM UTC
We have implemented a fix and we are monitoring the situation
Major June 1, 2026 Endpoint Security: Cloud Portal Policy Issue 1d 3h
Started Jun 01, 2026, 06:13 PM UTC· resolved Jun 02, 2026, 09:33 PM UTC
- resolved Jun 02, 2026, 09:33 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major June 1, 2026 Enterprise Cloud Console - Threat Alerts are not being presented 1d 2h
Started Jun 01, 2026, 02:22 PM UTC· resolved Jun 02, 2026, 04:31 PM UTC
- resolved Jun 02, 2026, 04:31 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 29, 2026 Carbon Black - Endpoint Standard - Customers may be experiencing failures with the Cloud Analysis Service 3d 3h
Started May 29, 2026, 02:24 PM UTC· resolved Jun 01, 2026, 05:48 PM UTC
- investigating May 29, 2026, 02:45 PM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved Jun 01, 2026, 05:48 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 10, 2026 Production-EU-003 Unavailable 2d 19h
Started May 10, 2026, 01:31 AM UTC· resolved May 12, 2026, 08:48 PM UTC
- investigating May 10, 2026, 01:43 AM UTC
We have identified the cause of the issue and have implemented a fix. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major May 9, 2026 Non-Production-US-001 Performance Degradation 3d 5h
Started May 09, 2026, 03:30 PM UTC· resolved May 12, 2026, 08:38 PM UTC
- investigating May 09, 2026, 03:30 PM UTC
We have identified performance degradation issues for Automic SaaS Non-Production-US-001. To address the issue, customers are required to restart the affected agent as soon as possible. We will provide updates as more information becomes available.
Major May 8, 2026 CloudHealth: Delayed Reports and Assets collection 3d 15h
Started May 08, 2026, 04:50 AM UTC· resolved May 11, 2026, 08:49 PM UTC
- investigating May 08, 2026, 09:45 AM UTC
We are pleased to share that asset collection and data processing has been resumed. We will now monitor the service for stability and provide updates as soon as new information becomes available.
Major May 8, 2026 Availability Zone (use1-az4) Impacted 1d 22h
Started May 08, 2026, 02:02 AM UTC· resolved May 10, 2026, 12:49 AM UTC
- resolved May 10, 2026, 12:49 AM UTC
All customer SDDC environments in Availability Zone use1-az4 within the US-EAST-1 Region are now fully functional and operating within SLO.
Major May 7, 2026 Las Vegas, Nevada (GUSLV) Degraded Performance for Cloud Firewall Service (CFS) and Symantec ZTNA (Secure Access Cloud (SAC)) service 23h 48m
Started May 07, 2026, 03:04 PM UTC· resolved May 08, 2026, 02:53 PM UTC
- resolved May 08, 2026, 02:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major May 5, 2026 Cloud SWG: DNS Errors for .de Domains 20h 20m
Started May 05, 2026, 10:18 PM UTC· resolved May 06, 2026, 06:38 PM UTC
- investigating May 05, 2026, 11:32 PM UTC
We are seeing DNS failure rate back to normal. Based on our tests, the DNS queries are working fine for the .de hostnames. We will now monitor the service for stability and provide updates as soon as new information becomes available.
- resolved May 06, 2026, 06:38 PM UTC
We have monitored the service for stability and this incident shall now be closed.
Major April 23, 2026 Carbon Black: Missing Fields in Event/Alert Search and Data Forwarder 23h 16m
Started Apr 23, 2026, 04:37 PM UTC· resolved Apr 24, 2026, 03:53 PM UTC
- resolved Apr 24, 2026, 03:53 PM UTC
We have monitored the service for stability and this incident shall now be closed.