Instructure incident

Studio bulk auto-caption notification emails

Notice Resolved View vendor source →

Instructure experienced a notice incident on May 28, 2026, lasting —. The incident has been resolved; the full update timeline is below.

Started
May 28, 2026, 04:05 PM UTC
Resolved
May 28, 2026, 12:00 PM UTC
Duration
Detected by Pingoru
May 28, 2026, 04:05 PM UTC

Update timeline

  1. resolved May 28, 2026, 04:05 PM UTC

    Beginning 6:00am MDT users may have received multiple email notifications for Studio auto-captions. These notifications were from Canvas but were incorrectly being sent multiple times to users. While some additional queued notification emails may still be sent, the cause of this behavior was identified and corrected.