CampusLabs Outage History

CampusLabs major outage · 1 active incident View live status →

CampusLabs had 11 outages in the last 2 years totaling 675h 48m of downtime — averaging 0.5 incidents per month.

There were 11 CampusLabs outages since August 16, 2024 totaling 675h 48m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: http://status.campuslabs.com

Critical July 29, 2026

Timeouts when connecting to SFTP server

Detected by Pingoru
Jul 29, 2026, 03:34 PM UTC
Resolved
Aug 14, 2026, 01:19 PM UTC
Duration
15d 21h
Affected: FTPS
Timeline · 3 updates
  1. investigating Jul 29, 2026, 03:34 PM UTC

    We are currently investigating this issue.

  2. monitoring Jul 29, 2026, 04:09 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 14, 2026, 01:19 PM UTC

    The issue with {issue} in {area/product} was resolved as of approximately {time} and no further incidents have been reported.

Read the full incident report →

Minor July 23, 2026

Site Performance and Navigation Issues

Detected by Pingoru
Jul 23, 2026, 01:15 PM UTC
Resolved
Jul 24, 2026, 12:14 PM UTC
Duration
22h 58m
Affected: Explore web interfaceAction Center web interfaceAdministration web interfaceForms, Elections, and RegistrationsBudgeting web interface
Timeline · 4 updates
  1. investigating Jul 23, 2026, 01:15 PM UTC

    We are currently investigating an issue affecting certain administrative functions within Engage. Users may experience errors or be unable to access some administrative pages and workflows. Our team is actively investigating the issue and working to restore full functionality. We will provide updates as more information becomes available.

  2. investigating Jul 23, 2026, 04:00 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jul 23, 2026, 07:25 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 24, 2026, 12:14 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 6, 2026

Baseline Performance Issues

Detected by Pingoru
Jul 06, 2026, 06:28 PM UTC
Resolved
Jul 07, 2026, 02:05 PM UTC
Duration
19h 36m
Affected: Survey CollectionAdministration Interface
Timeline · 2 updates
  1. investigating Jul 06, 2026, 06:28 PM UTC

    We are currently investigating this issue.

  2. resolved Jul 07, 2026, 02:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice May 14, 2026

Investigating Issue

Detected by Pingoru
May 14, 2026, 03:12 PM UTC
Resolved
May 18, 2026, 12:31 PM UTC
Duration
3d 21h
Affected: Explore web interfaceAction Center web interfaceAdministration web interfaceForms, Elections, and RegistrationsPublic API
Timeline · 4 updates
  1. investigating May 14, 2026, 03:12 PM UTC

    We are currently investigating an issue with site navigation and features in Engage

  2. investigating May 14, 2026, 05:18 PM UTC

    We are continuing to investigate this issue.

  3. investigating May 18, 2026, 12:27 PM UTC

    The issue affecting site navigation and features in Engage has been resolved, and all functionality is now operating normally. If you continue to experience any issues, please contact Support

  4. resolved May 18, 2026, 12:31 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 16, 2026

Error message when viewing some standards

Detected by Pingoru
Feb 16, 2026, 06:05 PM UTC
Resolved
Feb 18, 2026, 01:40 PM UTC
Duration
1d 19h
Affected: Accreditation
Timeline · 2 updates
  1. investigating Feb 16, 2026, 06:05 PM UTC

    We are aware of an "Unexpected Error" message appearing when attempting to view or edit standards in Accreditation that have a Credentials Roster attached. The Development Team is currently investigating the cause of the error.

  2. resolved Feb 18, 2026, 01:40 PM UTC

    The Accreditation standards and Credentials Rosters are now loading as expected.

Read the full incident report →

Major September 16, 2025

Engage - Degraded performance for Forms

Detected by Pingoru
Sep 16, 2025, 02:18 PM UTC
Resolved
Sep 18, 2025, 03:33 PM UTC
Duration
2d 1h
Affected: Forms, Elections, and Registrations
Timeline · 3 updates
  1. investigating Sep 16, 2025, 02:18 PM UTC

    We are currently investigating an issue with Forms in Engage. Users should still be able to submit forms, but viewing submissions is affected.

  2. monitoring Sep 17, 2025, 01:02 PM UTC

    A recent fix was deployed for the submission errors, and the issue appears to be resolved. Our team will continue monitoring closely throughout the day in case anything resurfaces.

  3. resolved Sep 18, 2025, 03:33 PM UTC

    The issue with forms in Engage was resolved and no further incidents have been reported.

Read the full incident report →

Major June 5, 2025

Issue Pulling Course Reports

Detected by Pingoru
Jun 05, 2025, 07:13 PM UTC
Resolved
Jun 06, 2025, 07:07 PM UTC
Duration
23h 54m
Timeline · 2 updates
  1. investigating Jun 05, 2025, 07:13 PM UTC

    We are currently seeing an issue pulling course reports for admins and faculty. Technical teams are investigating this issue.

  2. resolved Jun 06, 2025, 07:07 PM UTC

    The issue with Reporting in Evaluate was resolved and no further incidents have been reported.

Read the full incident report →

Minor November 18, 2024

Investigating Issue - Engage

Detected by Pingoru
Nov 18, 2024, 01:58 PM UTC
Resolved
Nov 18, 2024, 02:52 PM UTC
Duration
53m
Affected: Action Center web interface
Timeline · 2 updates
  1. investigating Nov 18, 2024, 01:58 PM UTC

    We are currently investigating an issue with creating and editing Events in Engage. We will post an update shortly.

  2. resolved Nov 18, 2024, 02:52 PM UTC

    The issue with creating and editing Events in Engage was resolved as of approximately 9:40am ET and no further incidents have been reported.

Read the full incident report →

Minor October 30, 2024

Investigating Issue - Portfolio

Detected by Pingoru
Oct 30, 2024, 07:12 PM UTC
Resolved
Oct 31, 2024, 12:02 PM UTC
Duration
16h 50m
Timeline · 2 updates
  1. investigating Oct 30, 2024, 07:12 PM UTC

    We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.

  2. resolved Oct 31, 2024, 12:02 PM UTC

    The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 5:45pm ET and no further incidents have been reported.

Read the full incident report →

Minor October 19, 2024

Issue Identified

Detected by Pingoru
Oct 19, 2024, 11:24 PM UTC
Resolved
Oct 20, 2024, 12:39 AM UTC
Duration
1h 14m
Affected: Forms, Elections, and Registrations
Timeline · 2 updates
  1. identified Oct 19, 2024, 11:24 PM UTC

    We are actively working to correct an issue with reviewing and creating Forms in Engage.

  2. resolved Oct 20, 2024, 12:39 AM UTC

    The issue with Forms in Engage was resolved as of approximately 8:00 PM EST.

Read the full incident report →