CampusLabs incident

Engage - Degraded performance for Forms

Major Resolved View vendor source →

CampusLabs experienced a major incident on September 16, 2025 affecting Forms, Elections, and Registrations, lasting 2d 1h. The incident has been resolved; the full update timeline is below.

Started
Sep 16, 2025, 02:18 PM UTC
Resolved
Sep 18, 2025, 03:33 PM UTC
Duration
2d 1h
Detected by Pingoru
Sep 16, 2025, 02:18 PM UTC

Affected components

Forms, Elections, and Registrations

Update timeline

  1. investigating Sep 16, 2025, 02:18 PM UTC

    We are currently investigating an issue with Forms in Engage. Users should still be able to submit forms, but viewing submissions is affected.

  2. monitoring Sep 17, 2025, 01:02 PM UTC

    A recent fix was deployed for the submission errors, and the issue appears to be resolved. Our team will continue monitoring closely throughout the day in case anything resurfaces.

  3. resolved Sep 18, 2025, 03:33 PM UTC

    The issue with forms in Engage was resolved and no further incidents have been reported.