CampusLabs had 10 outages in the last 2 years totaling 272h 18m of downtime — averaging 0.4 incidents per month.
There were 10 CampusLabs outages since July 19, 2024 totaling 272h 18m of downtime. Each is summarised below — incident details, duration, and resolution information.
We are currently investigating this issue.
This incident has been resolved.
We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the site. Our team is actively working to restore full admin functionality.
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users, you can do this by restarting your device or opening Command Prompt and running the following command: ipconfig /flushdns Once completed, please try accessing the site again and let us know if the issue persists.
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users: Restart your computer, or Open Command Prompt and run: ipconfig /flushdns For Mac Users: Restart Device or Open Terminal. Run Commands: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Once completed, please try accessing the site again and let us know if the issue persists.
We are currently investigating an issue with site navigation and features in Engage
We are continuing to investigate this issue.
The issue affecting site navigation and features in Engage has been resolved, and all functionality is now operating normally. If you continue to experience any issues, please contact Support
This incident has been resolved.
We are aware of an "Unexpected Error" message appearing when attempting to view or edit standards in Accreditation that have a Credentials Roster attached. The Development Team is currently investigating the cause of the error.
The Accreditation standards and Credentials Rosters are now loading as expected.
We are currently investigating an issue with Forms in Engage. Users should still be able to submit forms, but viewing submissions is affected.
A recent fix was deployed for the submission errors, and the issue appears to be resolved. Our team will continue monitoring closely throughout the day in case anything resurfaces.
The issue with forms in Engage was resolved and no further incidents have been reported.
We are currently investigating this issue.
This incident has been resolved.
We are currently seeing an issue pulling course reports for admins and faculty. Technical teams are investigating this issue.
The issue with Reporting in Evaluate was resolved and no further incidents have been reported.
We are currently investigating an issue with creating and editing Events in Engage. We will post an update shortly.
The issue with creating and editing Events in Engage was resolved as of approximately 9:40am ET and no further incidents have been reported.
We are currently investigating an issue with accessing Anthology Portfolio via LTI links in the LMS. We will post an update shortly.
The issue with accessing Anthology Portfolio via LTI links in the LMS was resolved as of approximately 5:45pm ET and no further incidents have been reported.
We are actively working to correct an issue with reviewing and creating Forms in Engage.
The issue with Forms in Engage was resolved as of approximately 8:00 PM EST.