CampusLabs experienced a major incident on June 16, 2026 affecting Explore web interface and Action Center web interface and 1 more component, lasting 1h 12m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 16, 2026, 06:46 PM UTC
We are investigating an issue impacting functionality in Engage. Users may experience pages failing to load, errors when accessing the site. Our team is actively working to restore full admin functionality.
- monitoring Jun 16, 2026, 07:13 PM UTC
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users, you can do this by restarting your device or opening Command Prompt and running the following command: ipconfig /flushdns Once completed, please try accessing the site again and let us know if the issue persists.
- resolved Jun 16, 2026, 07:59 PM UTC
Some users are experiencing intermittent connectivity issues following a recent domain registrar transfer. During a brief window in the transfer process, we believe some DNS resolvers cached incorrect nameserver information. Our DNS records are correct and fully operational, and affected users will restore automatically as their DNS cache expires. For Windows users: Restart your computer, or Open Command Prompt and run: ipconfig /flushdns For Mac Users: Restart Device or Open Terminal. Run Commands: sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder Once completed, please try accessing the site again and let us know if the issue persists.