Campaign Registry incident

Database outage caused by query degradation

Major Resolved View vendor source →

Campaign Registry experienced a major incident on August 21, 2025, lasting —. The incident has been resolved; the full update timeline is below.

Started
Aug 21, 2025, 06:00 PM UTC
Resolved
Aug 21, 2025, 06:00 PM UTC
Duration
—
Detected by Pingoru
Aug 21, 2025, 06:00 PM UTC

Update timeline

  1. resolved Aug 23, 2025, 01:20 AM UTC

    Immediately after our scheduled release this morning, we encountered an increasing backlog of queries related to campaign sharing. This caused significant slowdowns, up to and including timing out, for the CSP Portal, CSP API, DCA Portal and DCA API. We have identified the issue and hotfix has been released. All issues appear to have been resolved. During the outage nnSR component was up the whole time. nnSR downtime was false positive. The nnSR component status was also corrected to operational.