Campaign Registry incident

mime-type validation Error

Minor Resolved View vendor source →

Campaign Registry experienced a minor incident on September 19, 2025 affecting csp-api and csp-portal, lasting 7h 33m. The incident has been resolved; the full update timeline is below.

Started
Sep 19, 2025, 04:38 PM UTC
Resolved
Sep 20, 2025, 12:11 AM UTC
Duration
7h 33m
Detected by Pingoru
Sep 19, 2025, 04:38 PM UTC

Affected components

csp-apicsp-portal

Update timeline

  1. identified Sep 19, 2025, 04:38 PM UTC

    We have identified an issue with errors being received when submitting some file attachments via the API. The 9/18 release contained additional file validation to prevent the ability to upload malicious files. If the mime type for the file being uploaded does not match certain aspects of the file the API expects, it may be rejected. This most often occurs when the mime type being supplied is application/octet-stream. We are working on a hotfix to fully resolve this and will update this incident once we have an ETA for that fix. As an immediate workaround if you need to submit an attachment, you should be able to upload it via the portal where the browser should correctly identify the mime type and allow the submission. We have tested this on a number of file types, but it is not exhaustive. Alternatively, if you ensure that your API upload indicates the actual mime type (e.g., image/jpeg or application/pdf) rather than the generic application/octet-stream for a binary file, you should not encounter the error.

  2. identified Sep 19, 2025, 07:03 PM UTC

    A hotfix is being developed. It will be going through regression testing over the weekend and should be applied early Monday morning (ET). We will update this incident once it has been released.

  3. resolved Sep 20, 2025, 12:11 AM UTC

    A hotfix has been tested and deployed. The issue should be resolved. If you still encounters issues, please open a support ticket at [email protected]