CallPotential incident

Prior days reporting data unavailable

Minor Resolved View vendor source →

CallPotential experienced a minor incident on May 10, 2024, lasting 3h 34m. The incident has been resolved; the full update timeline is below.

Started
May 10, 2024, 01:09 PM UTC
Resolved
May 10, 2024, 04:43 PM UTC
Duration
3h 34m
Detected by Pingoru
May 10, 2024, 01:09 PM UTC

Update timeline

  1. investigating May 10, 2024, 01:09 PM UTC

    We are aware that yesterday's data is not currently available within reporting, are looking into why it did not properly sync and trying to get that reloaded as soon as possible. We will update here once we have an ETA.

  2. identified May 10, 2024, 02:54 PM UTC

    We have determined the issue with the nightly data load and are currently in the process of getting all data reloaded. We will update here once it has been completed.

  3. resolved May 10, 2024, 04:43 PM UTC

    All data has been loaded and is showing in the system reporting