CallPotential experienced a major incident on June 4, 2024 affecting Storable CRM Call, Email, and Chat Support, lasting 12m. The incident has been resolved; the full update timeline is below.
Affected components
Storable CRM Call, Email, and Chat Support
Update timeline
- identified Jun 04, 2024, 04:10 PM UTC
CP Support is currently seeing an issue with the Live Chat functionality. They have identified the issue and are working towards a resolution. For the time being please submit any support requests through the [email protected] email address or leave a message through the chat window. We will be updating this thread as more information becomes available.
- resolved Jun 04, 2024, 04:23 PM UTC
LiveChat was able to implement their fix and is back up and running, they are continuing to monitor for stability