CallPotential incident

reCAPTCHA site key Error when accessing payment link

Minor Resolved View vendor source →

CallPotential experienced a minor incident on August 22, 2024, lasting 3h 49m. The incident has been resolved; the full update timeline is below.

Started
Aug 22, 2024, 06:15 PM UTC
Resolved
Aug 22, 2024, 10:05 PM UTC
Duration
3h 49m
Detected by Pingoru
Aug 22, 2024, 06:15 PM UTC

Update timeline

  1. investigating Aug 22, 2024, 06:15 PM UTC

    We are aware of the error that some tenants are seeing when accessing pay links not allowing them to submit a payment. We are trying to determine why this is occurring and have found that refreshing the browser a couple of times. We realize this is not an ideal solution, however for the time being it will allow your tenants to get their payment to go through.

  2. resolved Aug 22, 2024, 10:05 PM UTC

    This incident has been resolved.