CallPotential experienced a minor incident on December 26, 2024, lasting 11h 36m. The incident has been resolved; the full update timeline is below.
Update timeline
- identified Dec 26, 2024, 11:27 PM UTC
We are currently seeing issues with data syncing between CallPotential/Storable CRM and the Facility Management Software. This has caused a backlog of data needing to be updated. We have identified the cause and are working towards resolving this as quickly as possible. At this time you will see delays in being able to access existing leads or when trying to create brand new leads.
- resolved Dec 27, 2024, 11:04 AM UTC
Everything had recovered as of 1am CST, so this matter is being marked as resolved.