CallPotential experienced a minor incident on April 29, 2025 affecting Storable CRM V2 and Contact Center V2 and 1 more component, lasting 7h. The incident has been resolved; the full update timeline is below.
Affected components
Storable CRM V2Contact Center V2Collections V2
Update timeline
- identified Apr 29, 2025, 03:17 PM UTC
We're aware of an email distribution issue. Some operational email notifications are being distributed more widely instead of being sent to the intended recipients. We apologize for the inconvenience and will provide updates until this issue has been resolved.
- monitoring Apr 29, 2025, 08:07 PM UTC
We've deployed a fix, and our team will continue to monitor performance and provide updates. We appreciate your patience as we resolve this issue.
- resolved Apr 29, 2025, 10:18 PM UTC
This incident has been resolved