CallPotential incident

Unable to disposition calls

Notice Resolved View vendor source →

CallPotential experienced a notice incident on August 2, 2024, lasting 26m. The incident has been resolved; the full update timeline is below.

Started
Aug 02, 2024, 10:42 PM UTC
Resolved
Aug 02, 2024, 11:08 PM UTC
Duration
26m
Detected by Pingoru
Aug 02, 2024, 10:42 PM UTC

Update timeline

  1. investigating Aug 02, 2024, 10:42 PM UTC

    We are currently seeing that calls are unable to be successfully dispositioned. Our development team is actively investigating the issue.

  2. monitoring Aug 02, 2024, 11:00 PM UTC

    We are seeing that calls are able to be dispositioned as expected. We are continuing to monitor the situation.

  3. resolved Aug 02, 2024, 11:08 PM UTC

    This incident has been resolved.