CallPotential experienced a notice incident on August 9, 2024, lasting 6h 39m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Aug 09, 2024, 07:54 PM UTC
We're seeing some increased latency for our V1 platform that's resulting in some users being disconnected from the application or calls dropping. We are actively investigating the issue.
- identified Aug 09, 2024, 10:31 PM UTC
We're observing some improvement with the earlier reported latency for our V1 platform, and are continuing to monitor as the latency is fully resolved.
- resolved Aug 10, 2024, 02:34 AM UTC
We are observing a full recovery.