CallHippo incident

India Calling service issue - Bangalore datacenter

Minor Resolved View vendor source →

CallHippo experienced a minor incident on October 6, 2026 affecting Incoming Calls and Outgoing Calls, lasting 9h 54m. The incident has been resolved; the full update timeline is below.

Started
Oct 06, 2026, 08:28 AM UTC
Resolved
Oct 06, 2026, 06:23 PM UTC
Duration
9h 54m
Detected by Pingoru
Oct 06, 2026, 08:28 AM UTC

Affected components

Incoming CallsOutgoing Calls

Update timeline

  1. investigating Oct 06, 2026, 08:28 AM UTC

    We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.

  2. identified Oct 06, 2026, 10:14 AM UTC

    We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.

  3. resolved Oct 06, 2026, 06:23 PM UTC

    All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.