CallHippo incident
India Calling service issue - Bangalore datacenter
CallHippo experienced a minor incident on October 6, 2026 affecting Incoming Calls and Outgoing Calls, lasting 1h. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Oct 06, 2026, 06:55 AM UTC
We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.
- identified Oct 06, 2026, 07:03 AM UTC
We have identified the issue and are currently working on a fix. We will provide an update once it has been resolved.
- investigating Oct 06, 2026, 07:47 AM UTC
We're aware of a disruption affecting calling services routed through our Bangalore datacenter. Our engineering team is actively investigating. Calls through other regions are unaffected.
- resolved Oct 06, 2026, 07:56 AM UTC
All calling services via our Bangalore datacenter have been fully restored. We apologize for the disruption and appreciate your patience.