Callbell experienced a major incident on October 2, 2025, lasting —. The incident has been resolved; the full update timeline is below.
Update timeline
- resolved Oct 02, 2025, 02:00 PM UTC
Type: Incident Duration: 2 hours and 14 minutes Affected Components: Public API, Analytics, Facebook Integration, WhatsApp Integration, Instagram Integration, Telegram Integration, Mobile App, Web Dashboard Oct 2, 16:14:32 GMT+0 - Resolved - This incident has been resolved. Oct 2, 15:32:02 GMT+0 - Identified - We are continuing to work on a fix for this incident. Oct 2, 14:00:46 GMT+0 - Investigating - We are currently investigating this incident. Oct 2, 15:57:19 GMT+0 - Monitoring - The app is working again, but chat counters are unavailable for now.