Caf incident

Degraded Liveness Perfomance - Third Party Integration Issues

Minor Resolved View vendor source →

Caf experienced a minor incident on January 12, 2026 affecting Face Liveness and Face Authenticator, lasting 3h 25m. The incident has been resolved; the full update timeline is below.

Started
Jan 12, 2026, 06:01 PM UTC
Resolved
Jan 12, 2026, 09:27 PM UTC
Duration
3h 25m
Detected by Pingoru
Jan 12, 2026, 06:01 PM UTC

Affected components

Face LivenessFace Authenticator

Update timeline

  1. investigating Jan 12, 2026, 06:01 PM UTC

    We are currently investigating this issue.

  2. investigating Jan 12, 2026, 06:28 PM UTC

    We are continuing to investigate this issue.

  3. monitoring Jan 12, 2026, 06:28 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 12, 2026, 09:27 PM UTC

    This incident has been resolved.