Cadmium incident

EdgeReg Outage

Major Resolved View vendor source →

Cadmium experienced a major incident on March 7, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 07, 2024, 07:06 PM UTC
Resolved
Mar 06, 2024, 12:00 PM UTC
Duration
Detected by Pingoru
Mar 07, 2024, 07:06 PM UTC

Update timeline

  1. resolved Mar 07, 2024, 07:06 PM UTC

    The EdgeReg service was offline for 84 minutes starting at 6:44pm ET until 8:10pm ET due to database connectivity errors that prevented access to the application. To address this issue, we removed services that were failing to start and impacting the database. The application was restored at 8:10 p.m. In the coming weeks, we will improve EdgeReg to avoid this type of incident in the future and include the ability to fallback to the last known working version.