Cadmium incident

Downgraded Performance on myCadmium

Minor Resolved View vendor source →

Cadmium experienced a minor incident on June 5, 2024 affecting myCadmium, lasting 1h. The incident has been resolved; the full update timeline is below.

Started
Jun 05, 2024, 08:52 PM UTC
Resolved
Jun 05, 2024, 09:53 PM UTC
Duration
1h
Detected by Pingoru
Jun 05, 2024, 08:52 PM UTC

Affected components

myCadmium

Update timeline

  1. investigating Jun 05, 2024, 08:52 PM UTC

    Our team is aware there is a service disruption and is working swiftly to identify the cause. Thank you for your patience.

  2. monitoring Jun 05, 2024, 08:53 PM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

  3. resolved Jun 05, 2024, 09:53 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.