Cadmium incident

Investigating EthosCE Service Disruption

Critical Resolved View vendor source →

Cadmium experienced a critical incident on July 18, 2024 affecting EthosCE, lasting 3h 56m. The incident has been resolved; the full update timeline is below.

Started
Jul 18, 2024, 04:02 PM UTC
Resolved
Jul 18, 2024, 07:59 PM UTC
Duration
3h 56m
Detected by Pingoru
Jul 18, 2024, 04:02 PM UTC

Affected components

EthosCE

Update timeline

  1. investigating Jul 18, 2024, 04:02 PM UTC

    Our team is aware there is a service disruption and is working swiftly to identify the root cause.

  2. monitoring Jul 18, 2024, 04:06 PM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

  3. resolved Jul 18, 2024, 07:59 PM UTC

    This incident has been resolved.