Cadmium experienced a minor incident on October 11, 2024 affecting Education Harvester and Mobile App and 1 more component, lasting 23h 33m. The incident has been resolved; the full update timeline is below.
Affected components
Education HarvesterMobile AppExpo Harvester
Update timeline
- investigating Oct 11, 2024, 06:57 PM UTC
Our team is aware there is a service disruption with the Upload Task and working swiftly to identify the root cause.
- identified Oct 11, 2024, 07:14 PM UTC
The issue has been identified and a fix is being implemented.
- identified Oct 11, 2024, 07:29 PM UTC
Our team is still working on putting a fix in place. Some Upload Tasks services may be available. We will provide an update as soon as we have more information.
- monitoring Oct 11, 2024, 09:49 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Oct 12, 2024, 06:30 PM UTC
The issue has been resolved.