Cadmium incident

Intermittent Service Disruption in Eventscribe Onsite

Minor Resolved View vendor source →

Cadmium experienced a minor incident on November 14, 2024 affecting Onsite, lasting 6h 34m. The incident has been resolved; the full update timeline is below.

Started
Nov 14, 2024, 02:33 PM UTC
Resolved
Nov 14, 2024, 09:08 PM UTC
Duration
6h 34m
Detected by Pingoru
Nov 14, 2024, 02:33 PM UTC

Affected components

Onsite

Update timeline

  1. investigating Nov 14, 2024, 02:33 PM UTC

    Our team is aware there is a service disruption and is working swiftly to identify the cause. Thank you for your patience.

  2. monitoring Nov 14, 2024, 02:54 PM UTC

    A fix has been put in place, and service has been restored. Our team is continuing to monitor the system. If you are still experiencing issues, please notify your project manager.

  3. resolved Nov 14, 2024, 09:08 PM UTC

    The issue has been resolved. We will share root cause analysis as soon as possible.