Bureau Outage History
Bureau degraded · 1 active incident · 2 long-running issues View live status →Pingoru has recorded 7,448 incidents for Bureau: 7,448 in the last 12 months and 3,706 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 352 | 543 of 720 (75%) |
| May 2026 | 1096 | 662 of 744 (89%) |
| June 2026 | 1138 | 713 of 720 (99%) |
| July 2026 | 1305 | 744 of 744 (100%) |
| August 2026 | 1433 | 744 of 744 (100%) |
| September 2026 | 1421 | 665 of 720 (92%) |
| October 2026 | 703 | 575 of 590 (97%) |
Incidents, newest first
Major September 4, 2026 Face Dedupe - Create an Entity outage 1h 12m Face Duplication Check (Face Dedupe - Create an Entity)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
Face Dedupe - Create an Entity cannot be accessed at the moment. This incident was created by an automated monitoring service.
Major September 4, 2026 Company Search from Logo outage 1h 12m Business Search (Global) (Company Search from Logo)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
Company Search from Logo cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Company Search - Advanced (Global) 1. Submit 1h 12m Company Search - Advanced (Global) (1. Search)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the Company Search - Advanced (Global) 1\. Submit API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 Bank Statement OCR (Global) outage 1h 21m Document OCR (Bank Statement OCR (Global))
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
Bank Statement OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Document Classifier 1h 21m Document Classifier (Document Classifier)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the Document Classifier API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Credit Report Generation (Experian) 1h 21m Credit Report (Credit Report Generation (Experian))
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the Credit Report Generation (Experian) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Company Search - from Name 1h 21m Company Details (Company Search - from Name)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the Company Search - from Name API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 DIN Search - from PAN 1h 21m Professional Registration Verification (DIN Search - from PAN)
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the DIN Search - from PAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 GSTIN Verification - Advanced (v2) 1h 21m GST (GSTIN Verification - Advanced (v2))
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
This is to inform you that we have detected fluctuation in the GSTIN Verification - Advanced (v2) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 National ID Verification (UAE) outage 1h 21m Identity Verification (UAE) (National ID Verification (UAE))
Started Sep 04, 2026, 10:02 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:02 AM UTC
National ID Verification (UAE) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Company Verification - from TAN 1h 26m Company Details (Company Verification - from TAN)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Company Verification - from TAN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Company Verification - from FCRN 1h 26m Company Details (Company Verification - from FCRN)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Company Verification - from FCRN API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 PAN Aadhaar Linkage Verification 1h 26m PAN Aadhaar Linkage (PAN Aadhaar Linkage Verification)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the PAN Aadhaar Linkage Verification API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 TIN Verification Lite (Philippines) outage 1h 26m Identity Verification (Philippines) (TIN Verification Lite (Philippines))
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
TIN Verification Lite (Philippines) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Image Forgery Check 1h 26m Forgery Check (Image Forgery Check)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Image Forgery Check API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Company Verification - from TAN (v1) 1h 26m Company Details (Company Verification - from TAN (v1))
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Company Verification - from TAN (v1) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Driving License Search - from Phone 1h 26m Driving License (Driving License Search - from Phone)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Driving License Search - from Phone API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 PAN Insights - Father's Name 1h 17m PAN (PAN Insights - Father's Name)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the PAN Insights - Father's Name API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Face Match 1h 26m Face Match (Face Match)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Face Match API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Driving License Verification - Advanced 1h 26m Driving License (Driving License Verification - Advanced)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Driving License Verification - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Background Verification - Advanced, 1. Submit 1h 17m Background Verification - Advanced (1. Submit)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Background Verification - Advanced, 1\. Submit API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Email Social Risk Assessment (Global) 1h 26m Email Insights (Email Social Risk Assessment (Global))
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Email Social Risk Assessment (Global) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Email Social Risk Assessment (India) 1h 17m Email Insights (Email Social Risk Assessment (India))
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Email Social Risk Assessment (India) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Phone Social Risk Assessment (India) (Async), 2. Download Report 1h 26m Phone Social Risk Assessment (India) (Async) (2. Download Report)
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
This is to inform you that we have detected fluctuation in the Phone Social Risk Assessment (India) (Async), 2\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 Identity Document OCR (Global) outage 1h 17m Document OCR (Identity Document OCR (Global))
Started Sep 04, 2026, 09:57 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 09:57 AM UTC
Identity Document OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.