Bureau incident

Face Match

Minor Resolved

Bureau experienced a minor incident on September 4, 2026 affecting Face Match (Face Match), lasting 1h 26m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 09:57 AM UTC
Resolved
Sep 04, 2026, 11:23 AM UTC
Duration
1h 26m
Detected by Pingoru
Sep 04, 2026, 09:57 AM UTC

Affected components

Face Match (Face Match)

Update timeline

  1. investigating Sep 04, 2026, 09:57 AM UTC

    This is to inform you that we have detected fluctuation in the Face Match API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.