Bureau incident

Bank Statement OCR (Global) outage

Major Resolved

Bureau experienced a major incident on September 4, 2026 affecting Document OCR (Bank Statement OCR (Global)), lasting 1h 21m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 10:02 AM UTC
Resolved
Sep 04, 2026, 11:23 AM UTC
Duration
1h 21m
Detected by Pingoru
Sep 04, 2026, 10:02 AM UTC

Affected components

Document OCR (Bank Statement OCR (Global))

Update timeline

  1. investigating Sep 04, 2026, 10:02 AM UTC

    Bank Statement OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.