Bureau Outage History
Bureau degraded · 1 active incident · 2 long-running issues View live status →Pingoru has recorded 7,447 incidents for Bureau: 7,447 in the last 12 months and 3,710 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 352 | 543 of 720 (75%) |
| May 2026 | 1096 | 662 of 744 (89%) |
| June 2026 | 1138 | 713 of 720 (99%) |
| July 2026 | 1305 | 744 of 744 (100%) |
| August 2026 | 1433 | 744 of 744 (100%) |
| September 2026 | 1421 | 665 of 720 (92%) |
| October 2026 | 702 | 572 of 587 (97%) |
Incidents, newest first
Minor September 4, 2026 Phone Social Risk Assessment (India) (Async), 1. Submit 21m Phone Social Risk Assessment (India) (Async) (1. Submit)
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
This is to inform you that we have detected fluctuation in the Phone Social Risk Assessment (India) (Async), 1\. Submit API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Email Name Risk Assessment (India) - Advanced 21m Email Insights (Email Name Risk Assessment (India) - Advanced)
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
This is to inform you that we have detected fluctuation in the Email Name Risk Assessment (India) - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Email Domain Risk Assessment (Global) - Advanced 21m Email Insights (Email Domain Risk Assessment (Global) - Advanced)
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
This is to inform you that we have detected fluctuation in the Email Domain Risk Assessment (Global) - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Phone Name Risk Assessment (India) - Advanced 21m Phone Insights (Phone Name Risk Assessment (India) - Advanced)
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
This is to inform you that we have detected fluctuation in the Phone Name Risk Assessment (India) - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 NRIC Verification Lite (Singapore) outage 21m Identity Verification (Singapore) (NRIC Verification Lite (Singapore))
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
NRIC Verification Lite (Singapore) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Major September 4, 2026 Business Verification using DTI (Philippines) outage 21m Business Verification (Philippines) (Business Verification using DTI (Philippines))
Started Sep 04, 2026, 11:42 AM UTC· resolved Sep 04, 2026, 12:03 PM UTC
- investigating Sep 04, 2026, 11:42 AM UTC
Business Verification using DTI (Philippines) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Major September 4, 2026 Phone Trust Intelligence outage 17m Phone Insights (Phone Trust Intelligence)
Started Sep 04, 2026, 11:38 AM UTC· resolved Sep 04, 2026, 11:56 AM UTC
- investigating Sep 04, 2026, 11:38 AM UTC
Phone Trust Intelligence cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 DigiLocker - All Documents - 4. Get Document Links 8d 5h DigiLocker Verification - Advanced (4. Get Document Links)
Started Sep 04, 2026, 11:02 AM UTC· resolved Sep 12, 2026, 04:57 PM UTC
- investigating Sep 04, 2026, 11:02 AM UTC
This is to inform you that we have detected fluctuation in the DigiLocker - All Documents - 4\. Get Document Links API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Phone Verification (Global) - Advanced 10m Phone Insights (Phone Verification (Global) - Advanced)
Started Sep 04, 2026, 10:52 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:52 AM UTC
This is to inform you that we have detected fluctuation in the Phone Verification (Global) - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Voter Id Verification - Advanced (v1) 15m Voter Id (Voter Id Verification - Advanced (v1))
Started Sep 04, 2026, 10:47 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:47 AM UTC
This is to inform you that we have detected fluctuation in the Voter Id Verification - Advanced (v1) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 PhilID/ePhilID Verification (Philippines) outage 15m Identity Verification (Philippines) (PhilID/ePhilID Verification (Philippines))
Started Sep 04, 2026, 10:47 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:47 AM UTC
PhilID/ePhilID Verification (Philippines) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 KYC OCR (India) 15m Document Verification (KYC OCR (India))
Started Sep 04, 2026, 10:47 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:47 AM UTC
This is to inform you that we have detected fluctuation in the KYC OCR (India) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 KYC OCR (Global), 1. Upload Document 32m KYC OCR (Global) (Async) (1. Upload Document)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the KYC OCR (Global), 1\. Upload Document API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Vehicle Number Search - from Phone 32m Assets (Vehicle Number Search - from Phone)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the Vehicle Number Search - from Phone API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 DigiLocker - All Documents - 3. Get Document Short URIs 41m DigiLocker Verification - Advanced (3. Get Document Short URI)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the DigiLocker - All Documents - 3\. Get Document Short URIs API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 IP Risk Assessment - Advanced 32m IP Insights (IP Risk Assessment - Advanced)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the IP Risk Assessment - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Vehicle Number Verification 32m Assets (Vehicle Number Verification)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the Vehicle Number Verification API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Background Verification - Detailed, 3. Download Report 21m Background Verification - Detailed (3. Download Report)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the Background Verification - Detailed, 3\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Vehicle Number Search - from Chassis - Advanced 41m Assets (Vehicle Number Search - from Chassis - Advanced)
Started Sep 04, 2026, 10:42 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:42 AM UTC
This is to inform you that we have detected fluctuation in the Vehicle Number Search - from Chassis - Advanced API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Electricity Bill Verification - Advanced (v1) 25m Utilities (Electricity Bill Verification - Advanced (v1))
Started Sep 04, 2026, 10:37 AM UTC· resolved Sep 04, 2026, 11:03 AM UTC
- investigating Sep 04, 2026, 10:37 AM UTC
This is to inform you that we have detected fluctuation in the Electricity Bill Verification - Advanced (v1) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Minor September 4, 2026 Phone Social Risk Assessment (Global) 37m Phone Insights (Phone Social Risk Assessment (Global))
Started Sep 04, 2026, 10:37 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:37 AM UTC
This is to inform you that we have detected fluctuation in the Phone Social Risk Assessment (Global) API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 Company Details from SKK - AHU (Indonesia) outage 46m Business Verification (Indonesia) (Company Details from SKK - AHU (Indonesia))
Started Sep 04, 2026, 10:37 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:37 AM UTC
Company Details from SKK - AHU (Indonesia) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Name Match 51m Name Match (Name Match)
Started Sep 04, 2026, 10:32 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:32 AM UTC
This is to inform you that we have detected fluctuation in the Name Match API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.
Major September 4, 2026 Address Proof OCR (Global) outage 42m Document OCR (Address Proof OCR (Global))
Started Sep 04, 2026, 10:32 AM UTC· resolved Sep 04, 2026, 11:14 AM UTC
- investigating Sep 04, 2026, 10:32 AM UTC
Address Proof OCR (Global) cannot be accessed at the moment. This incident was created by an automated monitoring service.
Minor September 4, 2026 Email Social Risk Assessment (India) (Async), 2. Download Report 51m Email Social Risk Assessment (India) (Async) (2. Download Report)
Started Sep 04, 2026, 10:32 AM UTC· resolved Sep 04, 2026, 11:23 AM UTC
- investigating Sep 04, 2026, 10:32 AM UTC
This is to inform you that we have detected fluctuation in the Email Social Risk Assessment (India) (Async), 2\. Download Report API and the API is currently unavailable or intermittent. We are working on fixing it and will update you once it’s stable.