Bunny incident

Statistics Reporting Performance Degradation

Minor Resolved View vendor source →

Bunny experienced a minor incident on July 31, 2025 affecting Dashboard and API, lasting 1d 5h. The incident has been resolved; the full update timeline is below.

Started
Jul 31, 2025, 08:45 AM UTC
Resolved
Aug 01, 2025, 02:42 PM UTC
Duration
1d 5h
Detected by Pingoru
Jul 31, 2025, 08:45 AM UTC

Affected components

DashboardAPI

Update timeline

  1. identified Jul 31, 2025, 08:45 AM UTC

    We are working to resolve a long-standing issue of statistics via Dashboard/API being periodically unavailable. We are in the process of upgrading the backend to better scale with demand going forward; however we estimate this may take up to 2 weeks (tentative).

  2. resolved Aug 01, 2025, 02:42 PM UTC

    We have upgraded the backend for the statistics response time problem. In line with our long-term strategy, we are planning a migration to ensure improved scalability and demand management.