Buildkite incident

Delayed notifications for a subset of customers

Major Resolved View vendor source →

Buildkite experienced a major incident on July 24, 2025, lasting 49m. The incident has been resolved; the full update timeline is below.

Started
Jul 24, 2025, 02:49 PM UTC
Resolved
Jul 24, 2025, 03:38 PM UTC
Duration
49m
Detected by Pingoru
Jul 24, 2025, 02:49 PM UTC

Update timeline

  1. investigating Jul 24, 2025, 02:49 PM UTC

    We've spotted that something has gone wrong. We're currently investigating the issue, and will provide an update soon.

  2. identified Jul 24, 2025, 03:09 PM UTC

    We've identified the cause of the issue and are working on a fix.

  3. monitoring Jul 24, 2025, 03:32 PM UTC

    We've deployed a fix and are starting to see recovery. We're continuing to monitor.

  4. resolved Jul 24, 2025, 03:38 PM UTC

    We've confirmed that our fix addressed the underlying cause of the delayed notifications. Only a subset of customers would have seen an impact from this incident.