Buildkite incident

Issues identified with buildkite-agent registration

Minor Resolved View vendor source →

Buildkite experienced a minor incident on August 26, 2026 affecting Agent API, lasting 1h 30m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2026, 01:42 AM UTC
Resolved
Aug 26, 2026, 03:13 AM UTC
Duration
1h 30m
Detected by Pingoru
Aug 26, 2026, 01:42 AM UTC

Affected components

Agent API

Update timeline

  1. investigating Aug 26, 2026, 01:42 AM UTC

    We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. investigating Aug 26, 2026, 02:02 AM UTC

    We identified issues affecting certain customers when the buildkite-agent attempts to register with Buildkite. When agents are not able to register, builds may start to back up. We've identified a potential root case and are attempting changes to fix it.

  3. investigating Aug 26, 2026, 02:36 AM UTC

    We have rolled out a few changes to fix the underlying issues and are seeing signs of recovery. We'll keep monitoring until all systems are fully recovered and communicate once we are confident everything is stable again.

  4. monitoring Aug 26, 2026, 02:43 AM UTC

    Recovery is underway; we'll keep monitoring until recovery is complete.

  5. resolved Aug 26, 2026, 03:13 AM UTC

    Mitigation strategies worked as expected and now agent registration is back to normal. All systems are stable now.