Buildkite incident

Increased latency and error rates

Minor Resolved View vendor source →

Buildkite experienced a minor incident on September 21, 2026 affecting Agent API, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Sep 21, 2026, 10:35 PM UTC
Resolved
Sep 21, 2026, 11:46 PM UTC
Duration
1h 10m
Detected by Pingoru
Sep 21, 2026, 10:35 PM UTC

Affected components

Agent API

Update timeline

  1. investigating Sep 21, 2026, 10:35 PM UTC

    We're seeing increased latency and error rates for a subset of our customers. We're currently investigating and will provide status updates as they become available.

  2. monitoring Sep 21, 2026, 11:12 PM UTC

    We observed a slight increase in latency for build creation isolated to a few customers, this has now passed and we are seeing signs of improvement.

  3. resolved Sep 21, 2026, 11:46 PM UTC

    This incident has been resolved.