Buildium Outage History

Buildium is up right now

Pingoru has recorded 50 incidents for Buildium: 2 in the last 12 months and 1 in the last 90 days.

Source: status.buildium.com

50incidents recorded
2last 12 months
1last 90 days
95 minutestypical duration
Incidents per month
012AprMayJunJulAugSepOct0
Share of hours with an open incident, any severity
0%50%100%AprMayJunJulAugSepOct0%
Pingoru began tracking Buildium in April 2026, so earlier months are not shown. Hover a bar for its value.
Show as a table
MonthIncidentsHours with an open incident
April 202600 of 720 (0%)
May 202600 of 744 (0%)
June 202600 of 720 (0%)
July 202612 of 744 (0%)
August 202600 of 744 (0%)
September 202600 of 720 (0%)
October 202600 of 522 (0%)

Incidents, newest first

Critical July 29, 2026 Buildium resident portal outage 2h Resident Center, Applicant Center

Started Jul 29, 2026, 12:58 AM UTC· resolved Jul 29, 2026, 02:58 AM UTC

  1. investigating Jul 29, 2026, 12:58 AM UTC

    The Buildium Resident and Applicant Portal is currently unavailable for some users. Residents may be unable to access the portal or complete screening-related actions. Our team is actively investigating and will provide updates as more information becomes available.

  2. investigating Jul 29, 2026, 01:43 AM UTC

    We are currently investigating an issue affecting the Buildium Resident Center and Applicant Center. Users may receive a 504 Gateway Timeout and be unable to access these sites. The Manager application remains available. Our engineering team is actively investigating, and we will provide updates as more information becomes available.

  3. monitoring Jul 29, 2026, 02:50 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jul 29, 2026, 02:58 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor December 1, 2025 Login Issues with Mobile App 1h 10m Buildium Manager Mobile App - iOS, Buildium Manager Mobile App - Android, Buildium Resident Center Mobile App - iOS, Buildium Resident Center Mobile App - Android

Started Dec 01, 2025, 06:58 PM UTC· resolved Dec 01, 2025, 08:09 PM UTC

  1. investigating Dec 01, 2025, 06:58 PM UTC

    We are investigating an issue with our authentication service that is preventing some users from logging into the Mobile App

  2. identified Dec 01, 2025, 07:20 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Dec 01, 2025, 07:34 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Dec 01, 2025, 08:09 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 1, 2025 Buildium Esignature Outage 58m Dropbox Sign, Fax, and Forms Send signature requests

Started Oct 01, 2025, 02:19 PM UTC· resolved Oct 01, 2025, 03:18 PM UTC

  1. investigating Oct 01, 2025, 02:19 PM UTC

    Buildium Esignature Outage. "We are currently experiencing issues with both logging in and the sending signature requests flow. We are working to resolve the issue as quickly as possible. Thank you for your patience." https://status.hellosign.com/incidents/8g4fhlrn5t0r

  2. resolved Oct 01, 2025, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 5, 2025 Buildium Phone Support Unavailable 1h 53m Phone support

Started Sep 05, 2025, 08:02 PM UTC· resolved Sep 05, 2025, 09:55 PM UTC

  1. identified Sep 05, 2025, 08:02 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

  2. identified Sep 05, 2025, 09:03 PM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Sep 05, 2025, 09:55 PM UTC

    This incident has been resolved and phone support is available.

Read the full incident report →

Notice August 28, 2025 2FA Code Delay 2h 41m Buildium.com

Started Aug 28, 2025, 07:21 PM UTC· resolved Aug 28, 2025, 10:03 PM UTC

  1. identified Aug 28, 2025, 07:21 PM UTC

    Some users may experience trouble accessing Buildium due to SMS delivery delays affecting 2FA codes across multiple U.S. networks. We are actively working with our partner, Twilio, to resolve the issue.

  2. monitoring Aug 28, 2025, 08:48 PM UTC

    We are observing recovery in SMS delivery delays and failures from our provider Twilio for multiple networks in the US. We are continuing to monitor the issue for updates.

  3. resolved Aug 28, 2025, 10:03 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical July 9, 2025 Phone Support Unavailable 1h 1m Phone support

Started Jul 09, 2025, 10:22 PM UTC· resolved Jul 09, 2025, 11:23 PM UTC

  1. identified Jul 09, 2025, 10:22 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible.

  2. resolved Jul 09, 2025, 11:23 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor July 1, 2025 Manager and Resident mobile apps slowness 1h 51m Buildium Manager Mobile App - iOS, Buildium Manager Mobile App - Android, Buildium Resident Center Mobile App - iOS, Buildium Resident Center Mobile App - Android

Started Jul 01, 2025, 03:10 PM UTC· resolved Jul 01, 2025, 05:02 PM UTC

  1. investigating Jul 01, 2025, 03:10 PM UTC

    We’re currently investigating slowness affecting both the Manager and Resident mobile apps for Buildium.

  2. identified Jul 01, 2025, 03:59 PM UTC

    A fix is currently being implemented to improve system performance.

  3. identified Jul 01, 2025, 04:10 PM UTC

    We are continuing to work on a fix for this issue.

  4. monitoring Jul 01, 2025, 04:13 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Jul 01, 2025, 05:02 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 1, 2025 Mobile and API slowness 4h 51m Open API, Buildium Manager Mobile App - iOS, Buildium Manager Mobile App - Android, Buildium Resident Center Mobile App - iOS and 1 more

Started May 01, 2025, 02:44 PM UTC· resolved May 01, 2025, 07:35 PM UTC

  1. investigating May 01, 2025, 02:44 PM UTC

    You may be experiencing slowness in Buildium Mobile applications and the API. Our team is actively working to resolve this issue as quickly as possible.

  2. identified May 01, 2025, 03:36 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring May 01, 2025, 05:32 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved May 01, 2025, 07:35 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor April 10, 2025 Buildium Slowness 22h 32m Buildium Platform, Open API

Started Apr 10, 2025, 04:33 PM UTC· resolved Apr 11, 2025, 03:05 PM UTC

  1. investigating Apr 10, 2025, 04:33 PM UTC

    You may be experiencing slowness in Buildium. We are working to resolve this as soon as possible.

  2. investigating Apr 10, 2025, 04:33 PM UTC

    We are continuing to investigate this issue.

  3. investigating Apr 10, 2025, 09:10 PM UTC

    We’re aware of ongoing slowness in Buildium. An update to improve performance has been made. We're continuing to work on a full resolution.

  4. monitoring Apr 11, 2025, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  5. resolved Apr 11, 2025, 03:05 PM UTC

    This incident has been resolved.

Read the full incident report →

Major March 31, 2025 Phone Support down. 1h 50m Phone support

Started Mar 31, 2025, 04:41 PM UTC· resolved Mar 31, 2025, 06:32 PM UTC

  1. identified Mar 31, 2025, 04:41 PM UTC

    We are currently experiencing issues with our phone provider. At this time, please submit a support case for assistance. We apologize for the inconvenience and are working with our provider to resolve this issue as soon as possible

  2. monitoring Mar 31, 2025, 05:18 PM UTC

    Our phone support provider has resolved the issue Phone support is now available and we will continue to monitor the situation

  3. resolved Mar 31, 2025, 06:32 PM UTC

    This incident has been resolved.

Read the full incident report →