BuildingLink incident

Service Interruption

Notice Resolved View vendor source →

BuildingLink experienced a notice incident on March 24, 2026 affecting Management Portal and Resident Portal, lasting 21m. The incident has been resolved; the full update timeline is below.

Started
Mar 24, 2026, 10:29 PM UTC
Resolved
Mar 24, 2026, 10:50 PM UTC
Duration
21m
Detected by Pingoru
Mar 24, 2026, 10:29 PM UTC

Affected components

Management PortalResident Portal

Update timeline

  1. investigating Mar 24, 2026, 10:29 PM UTC

    We have received reports of site performance issues resulting in server errors and/or pages not loading. Our team is actively investigating and will resolve this issue as soon as possible. EN COURS D'INVESTIGATION : Nous avons reçu des rapports faisant état de problèmes de performance du site entraînant des erreurs de serveur et/ou des pages ne se chargeant pas. Notre équipe enquête activement et résoudra ce problème dès que possible. INVESTIGANDO: Hemos recibido informes sobre problemas de rendimiento del sitio que resultan en errores del servidor y/o en que las páginas no se cargan. Nuestro equipo está investigando activamente y resolverá este problema lo antes posible.

  2. monitoring Mar 24, 2026, 10:47 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Mar 24, 2026, 10:47 PM UTC

    We are continuing to monitor for any further issues.

  4. resolved Mar 24, 2026, 10:50 PM UTC

    This incident has been resolved.