Builder.io experienced a critical incident on March 10, 2025 affecting Content Delivery APIs, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
Content Delivery APIs
Update timeline
- investigating Mar 10, 2025, 03:37 PM UTC
We are noticing high latency and higher than normal error rates with our underlying caching infrastructure
- investigating Mar 10, 2025, 04:04 PM UTC
We are continuing to investigate this issue.
- identified Mar 10, 2025, 04:23 PM UTC
Following some corrective actions, our instances should start to recover.
- monitoring Mar 10, 2025, 04:36 PM UTC
All Content API services should be recovered. We are still actively monitoring the situation and will update once we are satisfied that services are fully up and running.
- resolved Mar 10, 2025, 04:53 PM UTC
The incident is resolved and services should be to normal.