Builder.io incident

Outbound emails not being sent

Notice Resolved View vendor source →

Builder.io experienced a notice incident on April 24, 2025, lasting 20h 3m. The incident has been resolved; the full update timeline is below.

Started
Apr 24, 2025, 02:04 PM UTC
Resolved
Apr 25, 2025, 10:08 AM UTC
Duration
20h 3m
Detected by Pingoru
Apr 24, 2025, 02:04 PM UTC

Update timeline

  1. identified Apr 24, 2025, 02:04 PM UTC

    Due to an integration issue with our email provider, outbound emails from Builder.io are not being sent currently. That includes user invite emails as well as form submission emails. We are working with our provider to bring this functionality back online.

  2. resolved Apr 25, 2025, 10:08 AM UTC

    This incident has been resolved.